{"id":6069,"date":"2021-03-11T17:49:04","date_gmt":"2021-03-11T16:49:04","guid":{"rendered":"https:\/\/fr8.nl\/vacatures\/junior-customer-service-medewerker\/"},"modified":"2023-12-01T10:33:46","modified_gmt":"2023-12-01T10:33:46","slug":"customer-service-medewerker-gsa","status":"publish","type":"yy_job","link":"https:\/\/fr8.nl\/en\/vacancies\/customer-service-medewerker-gsa\/","title":{"rendered":"Customer Service Medewerker \/ GSA"},"content":{"rendered":"<div  data-mk-stretch-content=\"true\" class=\"wpb_row vc_row vc_row-fluid  mk-fullwidth-false  attched-false     js-master-row  mk-grid\">\n\t\t\t\t\n<div class=\"vc_col-sm-12 wpb_column column_container   _ height-full\">\n\t\n<div id=\"padding-2\" class=\"mk-padding-divider   clearfix\"><\/div>\n\n<\/div>\n\t<\/div>\n\n<div  data-mk-stretch-content=\"true\" class=\"wpb_row vc_row vc_row-fluid  mk-fullwidth-false  attched-false     js-master-row  mk-grid\">\n\t\t\t\t\n<div class=\"vc_col-sm-8 wpb_column column_container   _ height-full\">\n\t\t<div class=\"vc_custom_1541510594550\">\n\n<div id=\"text-block-4\" class=\"mk-text-block   vacature-info\">\n\n\t\n\t<h2> Customer Service Medewerker \/ GSA<\/h2>\n<br \/>\n<\/p>\n<h3>Functieprofiel:<\/h3>\n<p>Customer Service Agent (full-time)<\/p>\n<p>Major Tasks:<\/p>\n<p>\u2022 Reservations &amp; Confirmations\u00a0<br \/>\n\u2022 Pro-active in telephone sales &amp; business acquisition<br \/>\n\u2022 Timely quotation on ad-hoc requests<br \/>\n\u2022 Track &amp; Trace activities &amp; follow up<br \/>\n\u2022 Handle all telephone enquiries regarding loading details, capacities, special handling and transit requirements and ensure that any irregularities are managed efficiently and unsolved issues are followed up and monitored<br \/>\n\u2022 Maintaining AWB distribution &amp; monitor AWB Stock Control<br \/>\n\u2022 Flight capacity control &amp; remaining capacity is actively sold<br \/>\n\u2022 Handling &amp; Reporting of irregularities &amp; follow up<br \/>\n\u2022 Handling CCA\u00b4S request<br \/>\n\u2022 Handling CSR Reports &amp; CASS queries<br \/>\n\u2022 Handling, maintaining Monthly \/ Weekly Pre-Bookings &amp; Allotments<\/p>\n<p>Education, experience &amp; qualifications:<\/p>\n<p>\u2022 Commercial apprenticeship or education, preferably logistics related<br \/>\n\u2022 Work experience in an international logistics company \/airline of at least 2 years<br \/>\n\u2022 Excellent Customer Service &amp; Organizational Skills<br \/>\n\u2022 Good knowledge of the English language, verbal and written<br \/>\n\u2022 Understanding of weights, measures, arithmetic skills<br \/>\n\u2022 Basic knowledge of customs rules and regulations, special handling of restricted items and commonly practised safety procedures and guidelines<br \/>\n\u2022 Basic working knowledge of PC software programs MS \u2013 Excel \u2013 Word \u2013 Outlook \u2013 Cargo\u00a0\u00a0 Reservation System\u00a0<br \/>\n\u2022 Decisive and self starting attitude with energy and motivation to be effective in a very demanding environment.<br \/>\n\u2022 Flexibility<br \/>\n\u2022 Customer service oriented<br \/>\n\u2022 Teamwork and co-operation<br \/>\n\u2022 Strong negotiation skills<br \/>\n\u2022 Ability to perform under pressure<\/p>\n<p>Offer:<br \/>\nA challenging position with plenty of room for initiatives and personal development.<br \/>\nMarket conform salary package and very good atmosphere.<\/p>\n<p><br \/>\n<\/p>\n<h3>Ge\u00efnteresseerd?<\/h3>\n<p> <a href=\"https:\/\/fr8.nl\/en\/vacancies\/customer-service-medewerker-gsa\/apply\/\" class=\"yy_btn_apply yy_btn\">Solliciteer Direct<\/a><\/p>\n\n\t<div class=\"clearboth\"><\/div>\n<\/div>\n\n\t<\/div>\n\n<div id=\"padding-5\" class=\"mk-padding-divider   clearfix\"><\/div>\n\n<\/div>\n\n<div class=\"vc_col-sm-4 wpb_column column_container   _ height-full\">\n\t\n<div class=\"mk-custom-box hover-effect-image\" id=\"box-7\">\n\t<div class=\"box-holder\">\n<h2 id=\"fancy-title-8\" class=\"mk-fancy-title  simple-style   color-single\">\n\t<span>\n\t\t\t\t<p>Heb je\u00a0vragen?<\/p>\n\t\t\t<\/span>\n<\/h2>\n<div class=\"clearboth\"><\/div>\n\n\n\n\n<div id=\"mk-button-9\" class=\"mk-button-container _ relative    block text-center\">\n\n\t\n\t\t<a href=\"\/contact\/\" target=\"_self\" class=\"mk-button js-smooth-scroll mk-button--dimension-flat mk-button--size-medium mk-button--corner-pointed text-color-light _ relative text-center font-weight-700 no-backface  letter-spacing-1 inline\"><span class=\"mk-button--text\">Contact<\/span><\/a>\n\n\t\n<\/div>\n\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n<\/div> \n<div id=\"padding-10\" class=\"mk-padding-divider   clearfix\"><\/div>\n\n\t<div class=\"vc_custom_1543932879185\">\n\n<div id=\"text-block-11\" class=\"mk-text-block   vacature-vacatures\">\n\n\t\n\t<div class=\"yy_job_listings clearfix\"><div class=\"yy_job_list\">\r\n\t\t\t\t<article class=\"yy_job_overview yy_job_overview_active\">\r\n\t\t\t\t\t<div class=\"yy_job_overview_content\">\r\n\t\t\t\t\t\t<h3><a href=\"https:\/\/fr8.nl\/en\/vacancies\/sales-professional-ocean-freight\/\">Sales Professional Ocean Freight<\/a><\/h3>\r\n<div class=\"job-meta\"><span class=\"job-meta-item\">Rotterdam<\/span>\r\n<p>Ben jij een resultaatgerichte sales professional met ervaring in de logistieke sector, specifiek binnen de zeevracht? Wij zoeken voor onze relatie (Bos Logistics BV) een energieke en klantgerichte collega die zowel bestaande klantrelaties wil versterken als nieuwe zakelijke kansen kan cre\u00ebren. Deze functie biedt jou de vrijheid om jouw werk in te richten op basis van jouw agenda, met een focus op groei en succes binnen de lokale markt.<\/p>\n<p>Ben jij klaar om het verschil te maken in de wereld van zeevracht en logistiek? Solliciteer dan nu en kom het team van Bos Logistics versterken!<\/p><a href=\"https:\/\/fr8.nl\/en\/vacancies\/sales-professional-ocean-freight\/\" class=\"yy_btn_job yy_btn\">View job<\/a>\r\n\r\n<\/div>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/article>\r\n\t\t\t\t\r\n\t\t\t\t<article class=\"yy_job_overview yy_job_overview_active\">\r\n\t\t\t\t\t<div class=\"yy_job_overview_content\">\r\n\t\t\t\t\t\t<h3><a href=\"https:\/\/fr8.nl\/en\/vacancies\/teamleider-manager-customer-care-export-perishables\/\">Teamleider\/Manager Customer Care - Export Perishables<\/a><\/h3>\r\n<div class=\"job-meta\"><span class=\"job-meta-item\">Schiphol<\/span>\r\n<p>Voor onze relatie (Kuehne en Nagel) zijn we dringend op zoek naar een sterke teamleider\/manager voor de afdeling Perishables Export Air (Groente, fruit, vlees en vis).<\/p><a href=\"https:\/\/fr8.nl\/en\/vacancies\/teamleider-manager-customer-care-export-perishables\/\" class=\"yy_btn_job yy_btn\">View job<\/a>\r\n\r\n<\/div>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/article>\r\n\t\t\t\t<\/div><div class=\"yy_job_navigation\"><span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6069\/page\/2\/#jobs\">2<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6069\/page\/3\/#jobs\">3<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6069\/page\/7\/#jobs\">7<\/a>\n<a class=\"next page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6069\/page\/2\/#jobs\">Next &raquo;<\/a><\/div><\/div>\n\n\t<div class=\"clearboth\"><\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n\t<\/div>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","class_list":["post-6069","yy_job","type-yy_job","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job"}],"about":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/types\/yy_job"}],"wp:attachment":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/media?parent=6069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}