{"id":6166,"date":"2026-03-25T20:19:28","date_gmt":"2026-03-25T19:19:28","guid":{"rendered":"https:\/\/fr8.nl\/vacatures\/teamleider-manager-customer-care-export-perishables\/"},"modified":"2026-03-25T20:22:02","modified_gmt":"2026-03-25T20:22:02","slug":"teamleider-manager-customer-care-export-perishables","status":"publish","type":"yy_job","link":"https:\/\/fr8.nl\/en\/vacancies\/teamleider-manager-customer-care-export-perishables\/","title":{"rendered":"Teamleider\/Manager Customer Care &#8211; Export Perishables"},"content":{"rendered":"<div  data-mk-stretch-content=\"true\" class=\"wpb_row vc_row vc_row-fluid  mk-fullwidth-false  attched-false     js-master-row  mk-grid\">\n\t\t\t\t\n<div class=\"vc_col-sm-12 wpb_column column_container   _ height-full\">\n\t\n<div id=\"padding-2\" class=\"mk-padding-divider   clearfix\"><\/div>\n\n<\/div>\n\t<\/div>\n\n<div  data-mk-stretch-content=\"true\" class=\"wpb_row vc_row vc_row-fluid  mk-fullwidth-false  attched-false     js-master-row  mk-grid\">\n\t\t\t\t\n<div class=\"vc_col-sm-8 wpb_column column_container   _ height-full\">\n\t\t<div class=\"vc_custom_1541510594550\">\n\n<div id=\"text-block-4\" class=\"mk-text-block   vacature-info\">\n\n\t\n\t<h2> Teamleider\/Manager Customer Care &#8211; Export Perishables<\/h2>\n<br \/>\n<\/p>\n<h3>Functieprofiel:<\/h3>\n<p>Het is een fulltime functie, ma-vrij, kantoortijden. Wel bereikbaar in weekend, wanneer nodig.<\/p>\n<p>Manage account ownership to ensure the most efficient allocation within the team, as well as on-going portfolio management. Identify team members to be actively involved with customer implementations, and ensure their up-to-date training of GCIM Scalable.<br \/>\nDrive awareness and encouragement of usage of customer facing digital solutions, and liaise with respective teams for training, as needed.<br \/>\nSupport the Customer Care teams and remove obstacles in the process from customer volume forecasting to procurement of airfreight capacity and the fulfillment of the secured capacity<br \/>\nWith shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver according to customer expectations. At the same time, ensure regulatory and compliance adherence. Lead a strong focus on shipment monitoring and pro-active customer communication, and effectively manage customer feedback, complaints and escalations, and ensure swift corrective actions.<br \/>\nManage and develop customer growth and stay on top of customer retention. Drive maximization of profitability with a high focus on effective air freight procurement and fast response time to capacity requests, and by upselling and promoting KN products. And on-going GP analysis, as well as liaising with stakeholders responsible for procurement.<\/p>\n<p><br \/>\n<\/p>\n<h3>Ge\u00efnteresseerd?<\/h3>\n<p> <a href=\"https:\/\/fr8.nl\/en\/vacancies\/teamleider-manager-customer-care-export-perishables\/apply\/\" class=\"yy_btn_apply yy_btn\">Solliciteer Direct<\/a><\/p>\n\n\t<div class=\"clearboth\"><\/div>\n<\/div>\n\n\t<\/div>\n\n<div id=\"padding-5\" class=\"mk-padding-divider   clearfix\"><\/div>\n\n<\/div>\n\n<div class=\"vc_col-sm-4 wpb_column column_container   _ height-full\">\n\t\n<div class=\"mk-custom-box hover-effect-image\" id=\"box-7\">\n\t<div class=\"box-holder\">\n<h2 id=\"fancy-title-8\" class=\"mk-fancy-title  simple-style   color-single\">\n\t<span>\n\t\t\t\t<p>Heb je\u00a0vragen?<\/p>\n\t\t\t<\/span>\n<\/h2>\n<div class=\"clearboth\"><\/div>\n\n\n\n\n<div id=\"mk-button-9\" class=\"mk-button-container _ relative    block text-center\">\n\n\t\n\t\t<a href=\"\/contact\/\" target=\"_self\" class=\"mk-button js-smooth-scroll mk-button--dimension-flat mk-button--size-medium mk-button--corner-pointed text-color-light _ relative text-center font-weight-700 no-backface  letter-spacing-1 inline\"><span class=\"mk-button--text\">Contact<\/span><\/a>\n\n\t\n<\/div>\n\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n<\/div> \n<div id=\"padding-10\" class=\"mk-padding-divider   clearfix\"><\/div>\n\n\t<div class=\"vc_custom_1543932879185\">\n\n<div id=\"text-block-11\" class=\"mk-text-block   vacature-vacatures\">\n\n\t\n\t<div class=\"yy_job_listings clearfix\"><div class=\"yy_job_list\">\r\n\t\t\t\t<article class=\"yy_job_overview yy_job_overview_active\">\r\n\t\t\t\t\t<div class=\"yy_job_overview_content\">\r\n\t\t\t\t\t\t<h3><a href=\"https:\/\/fr8.nl\/en\/vacancies\/sales-professional-ocean-freight\/\">Sales Professional Ocean Freight<\/a><\/h3>\r\n<div class=\"job-meta\"><span class=\"job-meta-item\">Rotterdam<\/span>\r\n<p>Ben jij een resultaatgerichte sales professional met ervaring in de logistieke sector, specifiek binnen de zeevracht? Wij zoeken voor onze relatie (Bos Logistics BV) een energieke en klantgerichte collega die zowel bestaande klantrelaties wil versterken als nieuwe zakelijke kansen kan cre\u00ebren. Deze functie biedt jou de vrijheid om jouw werk in te richten op basis van jouw agenda, met een focus op groei en succes binnen de lokale markt.<\/p>\n<p>Ben jij klaar om het verschil te maken in de wereld van zeevracht en logistiek? Solliciteer dan nu en kom het team van Bos Logistics versterken!<\/p><a href=\"https:\/\/fr8.nl\/en\/vacancies\/sales-professional-ocean-freight\/\" class=\"yy_btn_job yy_btn\">View job<\/a>\r\n\r\n<\/div>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/article>\r\n\t\t\t\t\r\n\t\t\t\t<article class=\"yy_job_overview yy_job_overview_active\">\r\n\t\t\t\t\t<div class=\"yy_job_overview_content\">\r\n\t\t\t\t\t\t<h3><a href=\"https:\/\/fr8.nl\/en\/vacancies\/financieel-controller\/\">Financieel Controller<\/a><\/h3>\r\n<div class=\"job-meta\"><span class=\"job-meta-item\">Hoofddorp<\/span>\r\n<p>Voor een van onze realties (KLN Freight - voorheen Kerry Logistics) zijn wij met spoed op zoek naar een Financieel Controller.Financieel Controller<\/p>\n<p>Verantwoordelijk voor financi\u00eble analyses, rapportages, budgettering en forecasting. Je bewaakt de financi\u00eble gezondheid van de organisatie en fungeert als sparringpartner voor het management.<\/p><a href=\"https:\/\/fr8.nl\/en\/vacancies\/financieel-controller\/\" class=\"yy_btn_job yy_btn\">View job<\/a>\r\n\r\n<\/div>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/article>\r\n\t\t\t\t<\/div><div class=\"yy_job_navigation\"><span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6166\/page\/2\/#jobs\">2<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6166\/page\/3\/#jobs\">3<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6166\/page\/7\/#jobs\">7<\/a>\n<a class=\"next page-numbers\" href=\"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6166\/page\/2\/#jobs\">Next &raquo;<\/a><\/div><\/div>\n\n\t<div class=\"clearboth\"><\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n\t<\/div>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","class_list":["post-6166","yy_job","type-yy_job","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job\/6166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/yy_job"}],"about":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/types\/yy_job"}],"wp:attachment":[{"href":"https:\/\/fr8.nl\/en\/wp-json\/wp\/v2\/media?parent=6166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}