Warehouse Supervisor
Bedrijfsprofiel
www.viaeurope.com
Functieprofiel:
Your Role as Warehouse Supervisor:
Reporting to: Warehouse Manager e-Hub Amsterdam
Responsible for: All Warehouse activities
Our e-Hub operates 24/7 and as Supervisor you will lead one of the three daily shifts. Together with the Warehouse Manager you plan the manpower and work schedules according to the projected volume to be processed. Team leads and other team members will seek your direction on their daily tasks and in case of irregularities; you will mentor and lead your team and will be their source of inspiration; together with our Clients’ Support team you will help solving operational issues to ensure the superior experience that our customers expect.
Duties & Responsibilities:
● Ensure the adequate processing of the parcels through the E-hub
● Supervise the team leads and their teams and help them reach their daily operational targets; develop the team leads, including training and coaching
● Take care of the daily people planning based on expected volume
● Have the optimal overview of the daily operations, solutions and decisions; detect obstacles (training gaps and performance issues) in work processes and provide advice for future improvements
● Empowering your team of co-workers by delegating responsibility to help each person to grow and develop, according to their individual ability and experience
● Completes the warehouse checklist at the end of shift to measure all task have been completed on time and to high standard
● Collaborate closely with the support team to ensure excellent customer satisfaction and clarity on the location of their parcels
● Take care of our work facilities; understand and safeguard Health, Safety and Security Regulations and ensure the E-hub is always in good condition
● Be part of the hiring team
Requirement:
You like to be deployable all-round and you are a natural people leader. You have a positive personality, you are collegial, accurate, reliable and you can handle work pressure well. You are able to perform physical labour. You also have:
• Minimum 3 years of experience as Warehouse Supervisor
• Experience in leading a team of minimum 10 people
• Excellent communication skills in English (Dutch is a plus)
• Be able to give the correct instruction to employees
• Be able to respond and tackle the issues on time
• Flexibility to work in three shifts incl. weekends (08:00-16:30 / 16:00-00:30 / 00:00-08:30)
• You need to submit a positive Statement of Conduct.
Nederlands 
English